Privacy Policy

1. Introduction

This Privacy Policy describes how TATTOOINK LEGACY LLC ("Company," "we," "us") collects, uses, and protects personal information when you use Kegelix ("Service"), a subscription-based digital wellness application.

By using the Service, you consent to the practices described in this Privacy Policy. We comply with applicable data protection and privacy laws, including the principles of the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and other relevant US state privacy laws.

2. Information We Collect

2.1. Personal Information

• Account Data: Name, email address, age, and general preferences (used for personalization)
• Payment Data: Billing address and last four digits of your payment card (processed securely via Stripe; we never store full card details)
• Wellness Information: Optional data such as activity preferences or training goals. This information is not considered medical data under HIPAA

2.2. Technical & Usage Data

• Device Information: Operating system, IP address, device model
• Usage Analytics: Session duration, feature usage, and interaction patterns (collected via cookies and analytics tools)
• Subscription Status: Plan type, renewal dates, and payment status

3. How We Use Your Information

4. Data Sharing & Third Parties

We share data only in the following circumstances:

• Payment Processing: With Stripe for billing and transaction purposes (Stripe Privacy Policy)
• Analytics: With Google Analytics (data is anonymized where possible)
• Legal Compliance: When required by applicable law, regulation, or legal process
• Business Transfers: In the event of a merger or acquisition, with prior notice to users and continued protection under this policy

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Provide essential service functionality
• Measure usage and improve performance
• Personalize user experience

Where required by law (e.g., for EU users), non-essential cookies will only be set with your consent. You can manage cookie preferences in your browser settings or in-app controls.

6. Data Security

We implement the following measures to protect your data:

• Encryption: AES-256 for stored data, TLS 1.3 for data in transit
• Access Control: Role-based staff permissions
• Security Testing: Annual penetration tests
• Payment Compliance: PCI-DSS compliance via Stripe integration

7. Your Rights

You have the right to:

• Access & Export: Request a copy of your personal data
• Correction: Update account details in-app
• Deletion: Request data deletion (excluding records required for legal or tax purposes)
• Opt-Out: Disable cookies or unsubscribe from marketing emails
• Withdraw Consent: Revoke consent for analytics or marketing at any time

Requests can be made to support@kegelix.com. We respond within 30 days.

8. Data Retention

We keep your data only as long as necessary for the purposes described:

• Active Accounts: Until subscription cancellation + up to 3 years for support and service continuity
• Payment Records: Transaction details (without full card data) retained for up to 7 years for tax and legal compliance
• Inactive Trials: Deleted within 12 months after expiration

9. Age Restrictions

The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors.

10. International Data Transfers

Your information may be transferred to and stored in the United States or other countries where we or our service providers operate. For users in the European Union, we use Standard Contractual Clauses and other safeguards to ensure adequate data protection.

11. Policy Updates

We may update this Privacy Policy periodically. If changes are material, we will notify you via email or in-app notification at least 30 days before the new terms take effect.

12. Contact Information

For privacy concerns or Data Protection Officer (DPO) requests: